
In a mid-1960s home located in Westfield, NJ, the homeowner faced ongoing issues with their air conditioning system, which had ultimately failed after years of underperformance. The previous system, while functional, was outdated and never fully met the cooling needs of the entire house. One particular area of the home was consistently uncomfortable, as it never reached the desired temperature, leaving the homeowners frustrated during hot weather.
Upon consultation, ICS conducted a comprehensive analysis of the home's cooling load and duct distribution, identifying that the root of the problem was a mismatched system that was not appropriately sized for the ductwork. Recognizing the need for a solution that would provide consistent comfort throughout the home, ICS recommended and installed a new air conditioning system that was correctly sized for the existing ductwork. Additionally, to address the specific problem area, ICS installed a ductless system. By utilizing a Mitsubishi Smart Multi unit, ICS was able to install both a ducted and a ductless indoor unit on the same system, ensuring even and efficient cooling across all areas of the house.
Problem: The customer's air conditioning system failed, and the older system was inadequate for the home's cooling needs. A specific area of the house never reached the desired temperature due to improper cooling load and duct distribution.
Solution: ICS conducted a thorough analysis of the cooling load and duct distribution. They determined that a new system properly sized for the existing ductwork was needed. Additionally, they installed a new ductless system for the area that was not reaching the desired temperature. Using a Mitsubishi Smart Multi unit, ICS installed both a ducted and ductless indoor unit on the same system, ensuring comprehensive coverage throughout the home.
THE BENEFITS
The customer now enjoys a properly functioning air conditioning system that efficiently cools their entire home, including the previously problematic area. They also benefited from a $2,000 tax credit and 0% on-bill repayment, making the upgrade more affordable. The new system provides enhanced comfort and energy efficiency, tailored to the specific needs of their home.

Dirty AC coils can do more than collect dust. They can reduce cooling performance, increase energy use, and make your system work harder than necessary. ❄️
Regular HVAC maintenance helps keep coils clean and your AC running efficiently.
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💸 An older AC system can cost you more through higher energy bills, frequent repairs, and uneven comfort.
If your system is 15+ years old or struggling to keep up, it may be time for an evaluation.
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❄️ How long should your AC system last?
Most central AC systems can last around 15–20 years, but maintenance, installation quality, usage, and timely repairs all play a role.
If your system needs frequent repairs, struggles to keep your home comfortable, or is causing higher energy bills, it may be time to have it evaluated.
Keep your home comfortable with help from Integrate Comfort Systems. 🏠
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Does your thermostat reach the set temperature while certain rooms still feel uncomfortable? The number on the screen doesn’t always tell the whole story.
Uneven cooling can be related to airflow, ductwork, insulation, humidity, or HVAC performance. Understanding the cause is the first step toward better whole-home comfort.
Learn more or schedule service with ICS.
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📞 866-654-4033
#IntegrateComfortSystems #ICS #HVACTips #HomeComfort #AirConditioning #CoolingTips #HVACService ...
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