REFUND POLICY
Return and Refund Policy
Last updated: August 09, 2021
Thank you for shopping at the Integrate Comfort Systems Web Store.
If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words with initial capital letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural form.
Definitions
For the purposes of this Return and Refund Policy:
• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Integrate Comfort Systems Inc., 267 Cortlandt Street, Belleville NJ 07109.
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website.
• Website refers to Integrate Comfort Systems Web Store, accessible from icshvac.com
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 14 days without giving any reason for doing so.
The deadline for canceling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by email: sales@icshvac.com
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
• The Goods were purchased in the last 14 days
• The Goods are in the original packaging
The following Goods cannot be returned:
• The supply of Goods made to Your specifications or clearly personalized.
• The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
• The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
267 Cortlandt Street, Belleville NJ 07109
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Exchanges
If you need to exchange a product for the same one, contact us. Please note that We only replace Goods you received defective or damaged.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: sales@icshvac.com
🍂 Warm afternoon, cool evening? That’s early fall in Northern New Jersey.
Seasonal temperature swings can make keeping your home comfortable a little tricky. Instead of constantly adjusting the thermostat, consider using a programmable schedule that accounts for cooler mornings and evenings and warmer afternoons.
Need help getting your HVAC system fall-ready? Integrate Comfort Systems is here to help.
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🍂 Fall is here, and colder weather isn’t far behind!
Here’s one of our latest blogs: Fall HVAC Maintenance Checklist for Homeowners. We’re sharing seven practical steps NY and NJ homeowners can take now to prepare their heating systems for the months ahead.
From changing your air filter and checking your thermostat to sealing drafts and scheduling professional maintenance, a little preparation now can help improve efficiency, prevent unexpected heating problems, and keep your home comfortable all winter long.
👉 Read the full blog:
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📞 Need help getting your heating system ready for the season? Call Integrate Comfort Systems at 866-654-4033.
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🔥🍂 Have you turned your heat on yet—even just for a test?
As Northern New Jersey transitions into cooler fall weather, now is a smart time to make sure your heating system is ready.
Turn your heat on briefly and pay attention. Does warm air reach every room? Do you hear unusual noises? Is there a persistent strange smell? Does the system struggle to reach the thermostat setting?
Finding a problem now gives you time to address it before a chilly night turns your heating system into an emergency.
Need your furnace or heating system checked? Contact Integrate Comfort Systems to get your home ready for the colder weather ahead.
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When ICS got asked to come out and provide a new estimate, we were happy to oblige. 🛠👨🏼🔧
The seasons are changing. Fall is on the way. You know what that means?
Winter is Coming. ⚔🐺😰
As we move into October, maintenance and consultations are two of the most important things you can do. First, maintenance to ensure your existing system is ready for the demands of the cold. Second, consultations to get more information on any new systems.
When it comes to the comfort of your home, only the best is the right choice. So choose the experts in home comfort: ICS.
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